Services

Services

Golden Helpdesk employs a variety of useful tools and services to bring your company’s online presence up to speed. Here’s a handy primer on the services we offer.

Web Design

With our ever-growing reliance on technology and communication, a website is the most important thing your company can have. As web technology has progressed over the last decade, many tools have been developed to enhance user experience to boost your web marketing efforts.

Golden Helpdesk’s strong web design and development solutions will make you stand out in today’s competitive marketplace.

A website can tell a lot about your business. If your website looks professional, your potential clients will notice, and assume you’re a professional with a solid client base and enough revenue to have a site built for you. If your site looks half-baked and lazy, clients will also notice, but not in a favorable way!

A good website can mean extra local business, global business, and potentially media interest. A little work can go a long way, and Golden Helpdesk is here to help you with all of your needs.

Social Media Integration

There’s a new common saying out there – “if you don’t have a social network profile, you may as well not exist.”

We all know how quickly social media changed the way we all use the internet, and businesses are no exception. Most entrepreneurs these days are taking advantage of social media marketing opportunities through Facebook, Twitter, and Instagram to help reach potential customers.

According to a 2014 survey conducted by Hubspot, a whopping 92% of online marketers claimed that social media was integral to their business, and 80% of these indicated that it resulted in increased web traffic.

According to another survey by Social Media Examiner, 97% of marketers are currently participating in social media—but 85% of participants aren’t sure what social media platforms are the best to use.

This demonstrates a huge potential for social media to boost commerce, but a lack of understanding on how to achieve it. This is where Golden Helpdesk can help. Our keen knowledge of social media platforms can increase your brand recognition, improve your brand loyalty, all the while decreasing your marketing costs.

Social media is all about relationship building, and it tends to grow exponentially. The sooner your start, the sooner you’ll be able to grow your audience and expand your customer base.

Content Management Systems

Along with creating websites from the ground up, Golden Helpdesk also employs the use of content management systems (CMS) to regularly publish updates and maintain content seamlessly from a central interface. CMS make your content more powerful — it’s only stored once no matter how many times it’s been used, and the system tracks all the changes. It’s secure, timely, structured, and costs less than using outdated spreadsheets and word processing programs. Eliminate the hassle of tracking all your content changes and stay worry-free!

E-Commerce/Shopping Cart

Most of us have shopped online before, and if so, you’ve likely used a shopping cart service. E-Commerce is a necessary tool in today’s digital age. Your online store is your showroom, and it’s conveniently open 24 hours a day. It’s customer-friendly and facilitates the placing of orders with the simple click of a button. E-Commerce solutions will expand your business, broaden your range of available products and services, and diversify your sales — all without the hassle of maintaining a brick and mortar store.

There are lots of options for small businesses out there, and they all offer certain options and flexibility depending on which features are most important to the merchant. Shopping cart software allows you to track and manage your inventory, track your sales, offer promotions, and even run a blog if you so choose. There are lots of different services out there — PayPal, Shopify, Magento, Pinnacle Cart, Volusion, the list goes on.

Despite the complexity of these do-it-all services, Golden Helpdesk always has our ear to the ground. We know the best ones to use depending on your business needs and are committed to providing all our interested clients with powerful, user-friendly e-commerce solutions.

SEO

Search Engine Optimization (SEO) is the most effective way to capture interest from search engines, but the requirements are always evolving.

Unfortunately, it’s not like a slow cooker – you can’t just “set it and forget it.” It’s not enough to regularly update a blog, ensure optimized title and meta tags, and distribute links pointing back to your site. Google, Bing, and other search engines may be calculating rankings using social media presence as a significant factor, as most powerful brands use social media.

In this day and age, being active on social media is not only a strong tool, but practically mandatory, as it will likely signal to relevant search engines that your site is legitimate, credible, and trustworthy. Golden Helpdesk has the experience and insight to increase your online visibility utilizing valuable SEO, thereby expanding your brand and building customer trust and loyalty.

Copy Editing

Sometimes writing copy about your business isn’t so easy. In addition to web design, Golden Helpdesk can also assist you in developing and/or sprucing up your content. Our in-house editor has over a decade of professional experience, and a little editing and extra writing can go a long way in getting your message across to potential customers.

Logo/Graphic Design

A sharp logo is very important to your business and to your company brand, and is also important to attract new customers. When people see an eye-catching logo, it will stand out, and so will your company. Golden Helpdesk can assist you in revamping your company logo to make it more cutting-edge.

…and more!

You name it – Either Golden Helpdesk has experience creating it or knows someone he can highly recommend.