Q:
Do you offer service to the entire Metropolitan DC Area or
just Montgomery County?
A: We provide service to
Maryland, DC, and Northern Virginia. Clients in
closest proximity to Montgomery County will receive
priority service.
We are currently expanding operations to other locations
so that we can offer faster support and response time.
Q: Do you provide free on-site estimates?
A: Yes. We will come to your
home or office and give you an on-site estimate, schedule
permitting. Please
contact us
to schedule your free estimate.
Q: Does Golden Helpdesk specialize in business or
residential services?
A: Both. Golden Helpdesk
provides ongoing corporate network and web site support as
well as various residential services.
Q: I would like a wireless network set up. Where do I
start?
A: Contact Golden Helpdesk to
schedule an appointment for your free on-site estimate. We
will assess your current computer setup, then recommend the
hardware and software to purchase. We will recommend the
most cost-effective setup based upon our years of experience
and knowledge of the latest technology. After all of the
equipment is purchased, we will examine individual requests
from the users of the network. We will discuss security,
distance, file sharing, print sharing, and all other
variables before deciding together on a detailed plan for
your network. Golden Helpdesk will ensure that each user
feels comfortable using the wireless network before our job
is finished! Do you have a question for Golden
Helpdesk? Click
here. |